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AI Assistant
Using the AI Landlord Assistant
What the assistant is good at and the rules it follows.
The AI assistant is a chat that lives at /dashboard/ai-assistant (Pro and Portfolio plans, including the 1-month free trial).
What it's grounded in
- UK landlord and tenancy law (Housing Act 1988 / 2004, Tenant Fees Act 2019, Renters Reform Bill where in force).
- The havelo product itself (so you can ask "where do I add a contractor?" and get the right answer).
Things it's good at
- Process questions ("How do I serve a Section 21?").
- Compliance ("What rating do I need on my EPC?").
- Tax basics ("What are allowable expenses?").
- Product navigation ("Where do I find the compare wizard?").
Things it won't do
- Give specific legal advice (it'll tell you to consult a solicitor for contested cases).
- Quote case law from memory.
- Pretend to know things it doesn't (it'll say "I'm not certain" rather than guess).
Token budget
- Pro: 100,000 tokens / month (~100 questions).
- Portfolio: 500,000 tokens / month (~500 questions).
- Resets on the 1st of every month.
You can see your remaining quota in Settings.