Help centre

Getting started

Quick start: your first 10 minutes in havelo

Add your first property, link a tenant, log a repair (the fastest path to value).

Welcome. Here's the fastest path to seeing havelo in action.

1. Add your first property

Go to /dashboard/properties and click "Add property". Fill in:

  • Address (line 1, line 2 optional, city, postcode).
  • Type (flat, terrace, semi, detached, HMO).
  • Bedrooms, bathrooms.
  • Monthly rent.

The dashboard's income projection updates immediately.

2. Add your first tenant

Go to /dashboard/tenants and click "Add tenant". Link them to the property you just created. The system generates an access code so the tenant can log into their own portal.

3. Log a maintenance issue (optional)

Go to /dashboard/maintenance and click "New issue". Pick the property, a category (plumbing, electrical, etc.), and a short description. You can attach photos.

4. Add a contractor (optional)

Go to /dashboard/contractors and add a plumber, electrician or general handyman. You can limit them to specific properties and set spend caps so quotes under (say) £150 auto-approve.

What next

  • For a new tenant, send the application link from /dashboard/applicants.
  • For compliance, add your gas safety, EICR and EPC dates in /dashboard/compliance.
  • Try the AI Assistant in /dashboard/ai-assistant (Pro and Portfolio).

Still stuck?

Send us a note (we reply within one working day).