Help centre
Compliance
Track compliance certificates
Gas safety, EICR, EPC, smoke alarms and the auto-reminders that keep you out of trouble.
Add a certificate
- Go to
/dashboard/compliance. - Click "Add certificate".
- Pick the property and the type (gas safety, EICR, EPC, smoke alarm, CO alarm, legionella, PAT, HMO licence, other).
- Enter the last-checked date. The expiry date auto-populates based on the type's standard validity (12 months for gas safety, 5 years for EICR, etc.).
- Optionally enter the certificate number and a document URL.
- Click "Save".
Upload the certificate photo
You can attach a photo or PDF of the actual certificate. This means you have evidence on hand if a tenant disputes a claim or a court asks for it.
What auto-reminders do
30 days before a certificate expires, havelo creates a maintenance request for you (e.g. "Book new gas safety inspection at [property]"). You can also see expiring items at the top of the dashboard.
For HMO licences (which take longer to renew), the reminder fires 90 days early.
Statuses
- OK: more than 60 days until expiry.
- Due soon: 30-60 days.
- Expiring soon: under 30 days.
- Expired: past the date (act now).
- No date set: certificate added but no last-checked date.